Shipping policy

Shipping Policy

Thank you for shopping with Bare By TB. Please review our shipping policy before completing your purchase.

1. Order Processing

All orders require 7–10 business days for processing before shipment.

Processing time includes payment verification, order preparation, quality inspection, and packaging. Business days do not include weekends or holidays.

Shipping time begins after processing is complete. Processing time and shipping time are separate.

2. Shipping Time

After processing, orders are shipped using the delivery method selected during checkout.

Estimated delivery dates are provided by the shipping carrier and are not guaranteed. Carrier delays caused by weather, holidays, high shipping volume, or other circumstances outside our control may affect delivery times.

3. Tracking Information

Once your order has shipped, tracking information will be sent to the email address provided during checkout.

Please allow up to 48 hours for tracking information to update after receiving your shipping confirmation.

Customers are responsible for monitoring their tracking information and making arrangements to receive their packages.

4. Shipping Rates

Shipping rates are calculated during checkout based on the delivery destination and selected shipping method.

The complete shipping cost will be displayed before you submit payment.

5. Delivery Address

Please confirm that your name, apartment or unit number, street address, city, state, and ZIP code are correct before completing your purchase.

Bare By TB is not responsible for delays or delivery issues caused by incorrect or incomplete information submitted by the customer.

If you notice an error, contact us immediately at barebytb@outlook.com. Address changes are not guaranteed after an order has been placed.

6. Delayed, Lost or Stolen Packages

Once an order is accepted by the shipping carrier, delivery updates are managed through the carrier’s tracking system.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier and Bare By TB as soon as possible. We will provide available shipment information to assist with the carrier’s investigation or claim process.

Bare By TB is not responsible for packages stolen after confirmed delivery. We recommend selecting a secure delivery location and monitoring your tracking information.

7. Returned Packages

If a package is returned to Bare By TB because of an incorrect address, failed delivery attempt, or refusal of delivery, the customer may be responsible for additional shipping charges before the order can be resent.

Original shipping charges are nonrefundable.

8. Order Delays

If Bare By TB is unable to ship your order within the stated processing period, we will contact you with an updated estimated shipping date and available options.

9. Contact Us

If you have questions or concerns regarding your order or shipment, please contact us at barebytb@outlook.com.

Please include your full name and order number so we can assist you efficiently.

By completing a purchase with Bare By TB, you acknowledge that you have reviewed and agreed to this Shipping Policy.

Thank you for choosing Bare By TB for your hair needs. We appreciate your trust, patience, and support.